Most customers are good, decent people who have reasonable expectations and pay on time...
However, many industries are plagued with a minority of rude, unreasonable, arrogant, vindictive assholes who abuse company after company and move on to the next person. They don't pay their invoices, treat customer service reps like trash, and they actually get away with it since there is not a reliable way to judge a problem customer from a good customer.
We call them "karen's".
How many customers...
Reverse yelp. Useful for contractors, service providers, big ticket clients, etc.
However, many industries are plagued with a minority of rude, unreasonable, arrogant, vindictive assholes who abuse company after company and move on to the next person. They don't pay their invoices, treat customer service reps like trash, and they actually get away with it since there is not a reliable way to judge a problem customer from a good customer.
We call them "karen's".
How many customers...
Reverse yelp. Useful for contractors, service providers, big ticket clients, etc.
from Reverse yelp. Useful for contractors, service providers, big ticket clients, etc.
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