Monday, February 27, 2017

Customer got over on me by asking for a refund after the product was shipped

A customer purchased one of my products on Sunday night. I shipped it off to him this morning. He was notified that the product was shipped, plus he was given a tracking number. About an hour ago (late Monday night) he emailed me asking for a refund. Of course I refunded him his money.

I was planning on having customers return the packaging to me in order to get a refund, but I don't want to do that until I get a PO Box.
Until then, how could I go about making sure that this doesn't happen...

Customer got over on me by asking for a refund after the product was shipped

from Customer got over on me by asking for a refund after the product was shipped

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