Monday, June 7, 2021

Do you get a lot of shitty customers?

Do you have shitty customers sometimes, or do you please everyone?

Do you have employees doing the work, or do you do everything yourself?

Do you offer a service, a product, or something else?

I run a home services company (lawn care), and we get a surprisingly high number of entitled karens who will look you dead in the face, agree to one thing, sign it in a 2-page contract, and then say another thing altogether a month later and flip out when you refer them to the short and simple...

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