I run a marketing agency.
I have a client who has spent a couple months with us and he is demanding a refund.
We have no money back guarantee or refund policy (As results differ from client to client).
We don't guarantee anything at all, yet he still wants a refund
How would you deal with this?
And are there ways to prevent them posting a bad review?
I have a client who has spent a couple months with us and he is demanding a refund.
We have no money back guarantee or refund policy (As results differ from client to client).
We don't guarantee anything at all, yet he still wants a refund
How would you deal with this?
And are there ways to prevent them posting a bad review?
from REFUNDS? - Client Wants One Despite No Refund Policy
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