Anyone who sells online at any kind of real volume has probably experienced this exact issue. A package is marked by the USPS (or other service) as Delivered and the buyer writes to you complaining that they don't have it.
I have discovered through years of experience in dealing with buyers like this, and through much reading of eBay, Amazon, Etsy, and other forums where online sellers gather, a near perfect way to deal with this situation when it comes up and I'm going to share it with...
Read more
I have discovered through years of experience in dealing with buyers like this, and through much reading of eBay, Amazon, Etsy, and other forums where online sellers gather, a near perfect way to deal with this situation when it comes up and I'm going to share it with...
Read more
from Letter Template: Buyer Says Item Not Received, but it's Marked Delivered
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