I have a SaaS business and have luckily not had to deal with any chargebacks. I am very transparent about the service on my website and try to give all necessary information so the customer can truly decide if the offering is right for them or not. When creating the site I paid an attorney to write my policies, most importantly my terms of service. Like many companies I have the standard "by clicking subscribe you agree to the terms of service" blah blah. It specifically states that there...
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from Potential Chargebacks - Fight or Flight
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