I run a digital marketing agency where my clients pays a monthly payment every month.
A former client (despite us performing the work) filed a dispute stating "fraud" to his bank to get his money back. I submitted my evidence to prove him wrong, yet the bank still sided with him.
Even though I had signed agreements, email conversations, proof of work, etc.
1) How can I prevent a client from being able to file a dispute and win in the future even if I'm in the right? (Eg. anything I can...
Read more
A former client (despite us performing the work) filed a dispute stating "fraud" to his bank to get his money back. I submitted my evidence to prove him wrong, yet the bank still sided with him.
Even though I had signed agreements, email conversations, proof of work, etc.
1) How can I prevent a client from being able to file a dispute and win in the future even if I'm in the right? (Eg. anything I can...
Read more
from HELP - Client WINS Chargeback Dispute Despite Him Lying?
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